Privacy Policy

vpjl is an online gaming platform operated at vpjl.app, designed primarily for the Philippine market and Filipino players. In the course of providing gaming services — including account registration, gameplay, deposit and withdrawal processing, customer support, and promotional activities — vpjl necessarily collects and processes personal data about the individuals who use the platform.

This Privacy Policy describes: what personal data vpjl collects; how and why it is collected; how it is used and stored; with whom it may be shared; how long it is retained; what security measures protect it; and what rights you have in relation to your personal data.

This Policy applies to all users of vpjl.app regardless of where they are located, though the platform is specifically designed for use by players in the Philippines. It applies to data collected through the vpjl website, mobile browser access, and any communication channels through which you interact with vpjl, including customer support.

For the purposes of applicable data protection legislation, the data controller responsible for your personal data is the entity operating the vpjl platform at vpjl.app. As the data controller, vpjl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection laws and the principles set out in this Privacy Policy.

vpjl's designated data protection contact can be reached through the contact details set out in Section 15 of this Policy. You may direct any privacy-related inquiries, data subject requests, or complaints to that contact point, and vpjl will endeavor to respond within the timeframes set out in applicable legislation.

vpjl collects personal data that is necessary for the provision of its gaming services, compliance with legal and regulatory obligations, and the prevention of fraud and money laundering. The categories of personal data collected are set out below.

vpjl collects personal data through the following channels and methods:

4.1 Directly from You

The majority of personal data vpjl holds about you is provided directly by you during the account registration process, identity verification (KYC), deposit and withdrawal requests, customer support interactions, and when you complete any form or survey on the platform. You choose what information to provide, though certain fields are mandatory for account creation and service access — these are identified as required fields during the registration process.

4.2 Automatically During Platform Use

When you access vpjl.app through any device, vpjl automatically collects technical and usage data including your IP address, device identifiers, browser characteristics, and behavioral data such as the pages you visit and the features you use. This collection occurs through standard web server logs, session tracking, and analytics tools operated by vpjl. See Section 8 for information about cookies and similar technologies.

4.3 From Third-Party Payment Processors

When you make a deposit or withdrawal via GCash, PayMaya, or a Philippine bank, vpjl receives transaction confirmation data from the relevant payment processor. This includes transaction reference numbers, amounts, timestamps, and confirmation of the payment method used. vpjl does not receive your full GCash PIN, bank password, or complete card numbers — only what is necessary to match the transaction to your vpjl account.

4.4 From Identity Verification Providers

vpjl may engage third-party KYC verification service providers to assist with the identity verification process. These providers may cross-reference the information you submit against public records or database sources to confirm the authenticity of your identification documents. Any data received from such providers is handled in accordance with this Privacy Policy and under appropriate data processing agreements.

4.5 From Fraud Prevention Services

vpjl may receive information about you from fraud prevention and risk management service providers where this is necessary to protect the integrity of the platform, prevent unauthorized access, and comply with anti-money laundering obligations. This includes device fingerprinting data and fraud risk scores generated by such third-party services.

vpjl uses the personal data it collects for the following specific and legitimate purposes. We do not use your data for any purpose that is incompatible with those for which it was originally collected without obtaining your separate consent.

1. Account Administration: Creating, maintaining, and managing your vpjl account; enabling you to log in, manage your wallet, and access games.
2. Service Delivery: Providing the gaming services you have registered for, processing bets and game outcomes, and delivering winnings to your wallet.
3. Payment Processing: Processing deposits from and withdrawals to your GCash, PayMaya, or Philippine bank account; reconciling transactions; resolving payment disputes.
4. Identity and Age Verification: Verifying your identity, age (21+), and eligibility to use the platform in accordance with legal and regulatory requirements.
5. Legal and Regulatory Compliance: Meeting vpjl's obligations under applicable Philippine law, including anti-money laundering regulations, PAGCOR-aligned operating requirements, and the Philippine Data Privacy Act.
6. Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, multi-accounting, bonus abuse, and other security threats.
7. Customer Support: Responding to your inquiries, resolving complaints, processing escalations, and maintaining records of support interactions.
8. Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators; enforcing self-exclusion and deposit limit settings; providing responsible gaming interventions where warranted.
9. Platform Improvement: Analyzing usage patterns to improve the performance, stability, and user experience of vpjl.app across Philippine mobile devices and networks.
10. Communications: Sending you transactional notifications (deposit confirmations, withdrawal updates, account alerts) and, where you have consented, promotional communications about vpjl offers and new games.
11. Dispute Resolution: Maintaining records necessary to investigate and resolve disputes, including disputed bet outcomes, payment discrepancies, and account-related complaints.

vpjl processes your personal data on the following legal bases, as applicable under the Philippine Data Privacy Act and general data protection principles:

• Contractual Necessity: Processing required to perform the contract between you and vpjl — i.e., to deliver the gaming services you have registered for, process your transactions, and manage your account.
• Legal Obligation: Processing required to comply with vpjl's legal obligations, including anti-money laundering laws, KYC requirements, and regulatory reporting obligations.
• Legitimate Interests: Processing carried out for vpjl's legitimate business interests where these are not overridden by your fundamental rights — including fraud prevention, platform security, and platform improvement analytics.
• Consent: Where vpjl relies on your consent as the legal basis for processing — specifically for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

vpjl does not sell your personal data to any third party for their marketing or commercial purposes. vpjl may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate contractual safeguards:

7.1 Payment Service Providers

Processing your deposits and withdrawals requires sharing relevant transaction data with GCash (GXI Inc.), PayMaya (Voyager Innovations), and Philippine banking institutions. The data shared is limited to what is necessary for transaction processing and confirmation. Each payment processor operates under its own privacy policy and data protection obligations.

7.2 Game Software Providers

vpjl's platform integrates games from third-party providers including JILI Games, PG Soft, Pragmatic Play, Spade Gaming, and others. When you access these games, the relevant provider may receive technical gameplay data (session identifiers, bet amounts, outcomes) as required to operate the game and detect irregularities. Game providers do not receive your full personal profile or payment information.

7.3 KYC and Fraud Prevention Partners

vpjl engages specialized identity verification and fraud prevention service providers to assist with KYC compliance and security monitoring. These providers access the specific data necessary for their function under data processing agreements that require them to handle data in accordance with applicable privacy laws.

7.4 Regulatory and Law Enforcement Authorities

vpjl may disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or other government authorities where required by law or pursuant to a lawful order. This includes disclosures required under anti-money laundering regulations, fraud investigations, or court orders. vpjl will notify you of any such disclosure to the extent permitted by law.

7.5 Professional Advisors

vpjl's legal counsel, auditors, and compliance consultants may access personal data on a strictly confidential basis as required to provide professional services to vpjl. These parties are bound by professional confidentiality obligations.

7.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of vpjl's business, personal data held by vpjl may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data is processed that result from it.

vpjl uses cookies and similar technologies to operate the platform, remember your preferences, maintain your login session, and analyze how the platform is used. A cookie is a small text file stored on your device by your browser when you visit a website. vpjl uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that maintain your login state, security tokens, and cookies that remember your language and currency preferences. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized information about how users interact with vpjl.app — including which pages are most visited, how long sessions last, and what errors users encounter. This data is used to improve the platform. vpjl uses analytics tools operated under data processing agreements.
• Functional Cookies: Remember choices you make on the platform — such as your preferred game category, table limits, or notification settings — so that you don't need to reconfigure them on every visit.
• Security Cookies: Used in fraud detection and security monitoring to identify unusual access patterns, cross-site request forgery prevention, and bot detection.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your vpjl account or using core platform features. Disabling analytics or functional cookies may affect your experience but will not prevent access to the platform.

vpjl retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and registration data — Retained for the duration of your account and for a period of five (5) years following account closure, as required by applicable gaming regulations and anti-money laundering obligations.
• KYC and identity verification documents — Retained for five (5) years following account closure or the last transaction, whichever is later, in compliance with Philippine AML record-keeping requirements.
• Transaction and financial records — Retained for five (5) years from the date of the transaction, in line with financial record-keeping obligations.
• Gameplay records — Retained for a minimum of two (2) years for dispute resolution and regulatory reporting purposes.
• Customer support communications — Retained for two (2) years from the date of the most recent interaction.
• Technical and server log data — Retained for a maximum of ninety (90) days unless specific records are flagged as relevant to a fraud investigation or legal proceeding, in which case they are retained for the duration of that proceeding.
• Marketing preference data — Retained until you withdraw your marketing consent, after which marketing-related records are updated to reflect your opt-out status.

Upon expiry of the applicable retention period, vpjl will securely delete or anonymize your personal data in a manner that prevents its recovery or reconstruction.

vpjl implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• Encryption in transit: All data transmitted between your device and vpjl servers is encrypted using Transport Layer Security (TLS 1.3). This applies to your login credentials, payment information, and all data exchanged during gameplay and account management.
• Encryption at rest: Sensitive data — including KYC documents, personal identification information, and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Password security: Account passwords are never stored in plaintext. vpjl stores only a salted cryptographic hash of your password, meaning that even in the event of a database breach, your actual password cannot be recovered.
• Access controls: Access to personal data within vpjl's systems is restricted on a role-based need-to-know basis. Staff members cannot access account data beyond the scope of their specific function.
• Two-factor authentication: vpjl offers SMS-based two-factor authentication as an additional layer of account security, which we strongly recommend all players enable.
• Vulnerability management: vpjl conducts regular security assessments and applies security patches in a timely manner to protect against known vulnerabilities.
• Incident response: vpjl maintains documented incident response procedures for data breaches. In the event of a breach affecting your personal data, vpjl will notify you and, where required, relevant regulatory authorities within the timeframes prescribed by applicable law.

You also play an important role in maintaining the security of your vpjl data. You are responsible for keeping your login credentials confidential, enabling two-factor authentication, and promptly notifying vpjl of any suspected unauthorized access to your account.

Under the Philippine Data Privacy Act and applicable data protection principles, you have the following rights in relation to your personal data held by vpjl. To exercise any of these rights, contact vpjl using the details in Section 15. vpjl will respond to all data subject requests within thirty (30) days, though complex requests may take up to sixty (60) days where permitted by law.

vpjl's gaming services are strictly available to individuals who are twenty-one (21) years of age or older, in compliance with Philippine gaming regulations. vpjl does not knowingly collect personal data from individuals under the age of 21.

Age verification is enforced through the KYC identity verification process, which requires submission of a government-issued Philippine ID confirming the account holder's date of birth. Accounts where KYC verification reveals the holder to be under 21 are suspended immediately, any funds are returned, and all personal data collected is securely deleted within a reasonable period following account closure.

If you believe a person under the age of 21 has registered a vpjl account or provided personal data to vpjl, please contact vpjl immediately at the details provided in Section 15 so that appropriate action can be taken promptly.

vpjl primarily processes and stores personal data within data center infrastructure serving the Asia-Pacific region. However, certain service providers engaged by vpjl — including game software providers, analytics platforms, and security services — may process data in jurisdictions outside the Philippines.

Where personal data is transferred to recipients in countries that may not provide an equivalent level of data protection to the Philippines, vpjl ensures that appropriate safeguards are in place. These safeguards include contractual clauses in data processing agreements that require recipients to apply data protection standards consistent with Philippine law and the principles set out in this Privacy Policy.

vpjl does not transfer personal data to jurisdictions where it cannot ensure adequate protection through contractual or other appropriate means. By using vpjl, you acknowledge that your personal data may be processed by vpjl's service providers in other countries strictly for the purposes described in this Policy.

vpjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the services we offer. When material changes are made — particularly changes that affect how your personal data is used or shared — vpjl will notify you through an in-account notification visible upon your next login or by email to your registered address.

The "Last Updated" date at the top of this page reflects when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how vpjl protects your data. Your continued use of the vpjl platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of those changes.

If a proposed change would materially reduce your privacy rights or allow vpjl to use your data in significantly new ways, we will provide advance notice and, where required by applicable law, seek your renewed consent before the change takes effect.

For any questions, concerns, or requests related to this Privacy Policy or vpjl's handling of your personal data — including exercising your data subject rights — please contact vpjl through the following:

This Privacy Policy was last reviewed on January 1, 2026. The most current version is always available at vpjl.app/privacy-policy.